FAQ

Have questions about our cloud rendering and simulation service?  You might find the answers below.  If not, feel free to contact us at Support@GridMarkets.com . . .

Orders


Can I order via Phone or email? Sorry we only accept orders online at present. What areas do you deliver? Currently Edinburgh and Inverness postcodes only. Who do I contact regarding an existing order? E-mail info@seafoodboxscotland.co.uk or use the online chat system.




Delivery and Packaging


Where do you deliver? We currently deliver to Edinburgh and Inverness postcodes only. What day do you deliver? We deliver every Friday from 6 am - 6pm Can I pick my own delivery slot? We dont currently offer a slot, however you will recieve an email on the delivery day with a 2 hour window of the time slot. What if im not at home when you deliver? We do advise you be at home when we deliver, however you can advise when you order special delivery instructions. What is the last time for orders? The previous Tuesday at 12.30pm How will my SeaBox be packaged? Your fish will be filleted and vacuum packed, meaning you can freeze anything you may not want to use straight away.




Your Seabox & Sustainability


Is all your Seaboxes sustainably caught - landed? We source a wide range of our seafood from local boats or direct from fishermen all over the far north of Scotland. All of our shellfish is caught using sustainable methods which help maintain a healthy marine environment. Is the contents of my seabox suitable for freezing? Yes all of our products come vacuum packed - just put what you wont use in a few days straight in the freezer, for use later.





GridMarkets USA
Presidio of San Francisco
P.O. Box 29920
San Francisco, CA  94129

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