FAQ

GridMarkets supports Houdini, Maya, Cinema 4D, Blender and 3ds Max. See HERE for the version of these 3d solutions that we support.

GridMarkets supplies the 3d software license that are needed to run your render or simulation at scale. No local licenses are needed for the submission process.

Don't see the version that you need? Ping us at support@gridmarkets.com

We support a range of CPU and GPU based renderers and solvers. In addition to the built-in renderers, we also support:

1. Mantra,

2. Axiom,

3. Karma,

4. Redshift,

5. RenderMan,

6. V-Ray,

7. Arnold,

8. Greyscalegorilla,

9. Insydium,

10. Blender Cycles,

GridMarkets supplies the software license that are needed to run the above at scale. No local licenses are needed for the submission process.

For a current and complete list, see our Versions Supported page.

We support a range of CPU machines and GPU machines including . . .

Our CPU machine configs:

• GM1600 = 16 threads/machine

• GM4800 = 48 threads/machine

• GM6400 = 64 threads/machine

• GM9600 = 96 threads/machine

Our GPU machine configs (where OB is a reference to the OctaneBench score):

• OB220

• OB330

• OB440

• OB660

• OB1200

• OB2400

• OB4800

For the hourly option, we support machine counts from 1 to 100. (Our Daily and Weekly options support up to 150 machines.) Set your profile in Envoy to the preferred "Service Level" (per the table below) to access the desired machine count.

For Rush+, to request more than 100 concurrent machines, see our Rush Plus form.

For the Hourly Plan, up to 1 Tb of storage will be allocated. We keep your data in the render nodes for 3 days, and in Envoy for 15 days as long as there are jobs for the project.

The Daily and Weekly Plans provide up to 20TB of storage. Your files will be stored for the duration of the plan.

A new submission for an existing project in Envoy will re-sync all the files from Envoy to the render nodes since they may reference previously submitted or generated assets. This can obviously take some time if there's a lot of data. So if you don't need the assets from an existing project then please submit under a new project name and only the files you upload will be synced. It's also good practice to delete any files from Envoy that are no longer needed as this will speed up the re-sync and start your job faster.

See our File Retention Policy for more details.