ENVOY v4 - Getting Started
Our proprietary file management tool, Envoy, was created with the most demanding and security conscious of artists and studios in mind. Large file transfers have been optimized and secured for quicker up/downloads - wrapped in an intuitive interface.
Envoy V4 is browser-based. There is no need for any additional installs. You can also access via our mobile-friendly version at https://envoy.gridmarkets.com, though with this option you will only be able to view file listings (i.e. not up or download them).
Note, a GridMarkets account is needed to use Envoy (see below).
Download Envoy
Below are the download links to Envoy by operating system. See the "Getting Started Guide" video below.
Getting Started Guide
Envoy - Setup Suggestions
Envoy: Setup Suggestions
Setting up Envoy is a simple process that should take a minute or two. Here are a few things to keep in mind when doing so.
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The Envoy download includes our submission plugins for the 3d software that you are using (which permits submitting to GridMarkets from the interface of your 3d Software).
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Mac users: Requires High Sierra (OSX 10.13.6) or higher. If you are presented with a security warning on open then please right-click and Open the app.
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Windows users: Please run the installer under an Administrator account or right-click to “Run as Administrator”. A reboot may be required to complete the installation.
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Before launching Envoy, ensure the following firewall ports are open: HTTPS port 443, and 5000, 5001 & 8003 to api.gridmarkets.com. Note that some virus protection software, particularly Kaspersky and Windows Defender, can block Envoy so you may also need to disable them or whitelist gm-envoy.exe locally on port 8090
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If you cannot login, then open a shell or command prompt and run telnet api.gridmarkets.com 8003 (or 5000 or 5001) to make sure you can connect.
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If you are still having issues then please send your Envoy log (under the Portal View menu) to support@gridmarkets.com