Technology and Business Support Analyst

department . . . . . . . . . Operations
reporting to . . . . . . . . . COO
location . . . . . . . . . . . . flexible
travel . . . . . . . . . . . . . . none

Responsibilities:

  • Respond to customer queries and issues via email

  • Support day-to-day operations of the platform, monitoring and ensuring smooth operation

  • Troubleshoot and assist clients and development teams in creating workarounds and solutions


Skills:

  • Working knowledge of Linux and Windows (be familiar with basic Linux commands like grep/scp/ssh/FTP etc., and with Windows OS)

  • Working knowledge of SQL databases; MySQL preferred

  • Experience with programming languages a plus, especially Python

  • Familiarity with animation packages, especially Houdini, 3ds Max, Cinema 4D and Maya desirable

  • Ability to communicate effectively with development teams, project managers and clients

  • Ability to work from home autonomously and meticulously with flexibility and drive

  • Willingness to learn and grow in a start-up organisation, and actively contribute

  • Undergraduate or higher degree in computer science or related fields from a reputable university desirable, but NOT essential

  • Fluent in written and oral English

GridMarkets is an innovative start-up founded by highly experienced entrepreneurs and advisers aiming to make the promise of utility computing into a reality by advancing Cloud and Grid-computing technologies.  We are breaking ground in a new space, so are seeking highly motivated and talented individuals with integrity and experience to help us to fulfill our ambitious plans.  You will be given significant freedom and responsibilities with ample opportunities to grow and to learn  . . . and we hope to learn from you too.  We respect and expect independent thinking, maturity and curiosity.

We have built a platform for institutions to supply their excess CPU capacity to other institutions with high computational needs using open source Cloud & Grid-computing technologies.  We are seeking experienced and talented engineers from a (primarily Linux) background to further design, build, harden and extend our platform.   This will require you to delve deep into the workings of servers, networks, operating systems, virtualisation technologies and open source components. 

GridMarkets is an Equal Opportunity Employer that does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis.  To the contrary - we want to work with interesting people from diverse backgrounds and experiences to complement our team.  Compensation is negotiable with options/equity for the right candidate.

Drop us a line at Careers@GridMarkets.com.

GridMarkets USA
Presidio of San Francisco
P.O. Box 29920
San Francisco, CA  94129

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