Subscription Credits

WHAT ARE CREDITS: GridMarkets credits are used to pay for our service and do not expire.  Credits are consumed faster or slower, depending on your choice of:

  1. machine configuration - higher machine configurations consume credits faster while lower machine configurations consume credits slower,

  2. machine concurrency (i.e. how many machines are running at a given time) - a high machine concurrency consumes credits faster while a low machine concurrency consumes credits slower,

  3. service - your choice of Houdini, Maya, C4D, Blender or 3dsMax.

WHAT ARE SUBSCRIPTION CREDITS: Subscription credits are (automatically) purchased monthly until you cancel the subscription (which can be done at any time; see HERE).  Subscription credits purchased do not expire and are typically used for:

  • complex or episodic projects,

  • projects requiring extensive rendering and/or simulation hours,

  • educational institutions allocating credits to students.

 

WHAT DO SUBSCRIPTION CREDITS COST:  For Subscription credits, $1USD buys more than 1 credit (vs. On Demand credits where $1USD buys 1 credit).  The cost per Subscription credit varies depending upon the Subscription option selected (see the four options below).  50+ GB of storage (depending upon the Subscription option selected) will be allocated for the duration of your Subscription.  For the duration of your Subscription, On Demand credits can be purchased at a discount (see the options above for details).

Option 1

  • 500 rendering credits/month

  • 50 GB project file storage

$US500/month

Option 2

  • 1000 rendering credits/month

  • 100 GB project file storage

  • 10% On Demand discount 

$US1000/month

Option 3

  • 3000 rendering credits/month

  • 500 GB project file storage

  • 15% On Demand discount

$US2000/month

Option 4

  • 7500 rendering credits/month

  • 1 TB project file storage*

  • 25% On Demand discount

     

* +1 Tb for $US100/mon​th

$US5000/month

OTHER IMPORTANT BITS

  • Paypal is our preferred payment method for purchasing credits; if you reside in a country which lacks PayPal support, we can also provide an invoice and offer a bank transfer option (contact us at support@gridmarkets.com).

  • Use THIS calculator to help you to decide how many credits are needed.

  • A positive credit balance is needed to submit rendering and simulation jobs.

  • If your credit balance nears zero, an email warning will be forwarded to you.

  • Real-time low credit warnings via WhatsApp are also available, see HERE.

  • If all credits have been consumed, pending frames will not run, but running frames continue until your GridMarkets Credit Overdraft Limit has been reached (see FAQ "What is the GridMarkets Credit Overdraft Limit?…).  Once your Credit Overdraft Limit is expired, running frames will be terminated.

  • To ensure your job runs to completion, please maintain sufficient credits, else your jobs may suspend.

  • Suspended submissions can be manually resumed once a positive credit balance is restored.

 

 

REFUND POLICY: If a frame(s) fails due to a GridMarkets system or hardware issue, we will refund the cost of the affected frame(s). We recommend to always first test a small frame range to ensure all is well before submitting the entire scene.

GridMarkets USA
Presidio of San Francisco
P.O. Box 29920
San Francisco, CA  94129

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