Purchasing Credits

 

Credits, which do not expire and are not refundable, can be purchased by the On Demand or Subscription Plan (discounted credits for large jobs or sustained work) via the GridMarkets user portal (see the video below) or via this web site:

Other rendering credit related bits and bobs . . . .

  • HERE if you need a receipt for GridMarkets credits purchased.

  • HERE if you need to purchase and allocate credits to a project artist.

  • HERE if you need an estimate of the likely number of credits needed.

  • To ensure your job runs to completion, maintain sufficient credits as there will be no refunds.

  • As your jobs run, you will receive emails warning of low credits.

  • If all credits have been consumed, frames running at the time will continue to run until your GridMarkets Credit Overdraft Limit has been reached (see FAQ "What is the GridMarkets Credit Overdraft Limit?…), but pending frames will not be run.

  • Suspended submissions can be resumed once a positive credit balance is restored.

The tutorial below demonstrates how to buy On Demand credits via the Portal.

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San Francisco, CA  94129

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